🚪 New Access Control & Gate Information
You can “call” someone into the gate in two different ways:
- By phone: Calling 888-286-8375 will allow you to call someone in for the current day or the next day. It will recognize the phone # you are calling from, so it is a little easier than the old system, but with some limitations.
- Download the EntranceIQ app (click for iOS/Apple devices) or EntranceIQ app (click for Google/Android devices) on your computer or mobile device and log in using the email that is on file at Anchor Associates. You should have received a welcome email (from do-not-reply@entranceIQ.com) which included your unique PIN # to register. If you did not receive this email, you need to call management at 239-649-6357 and verify your email on file. They will update and resend the email with the PIN # as needed.
Click here for the software provider’s online support: EntranceIQ Support
After the app is installed and you are logged in, you will be able to manage your vehicle and pet information and call guests into the gate within seconds!
Here are definitions and limits for each visitor type:
- Guest: can be entered up to a 3-day date range
- Service (vendors): can be entered for a single day
- Delivery: can be entered for a single day
- Ride Share: can be entered for a single day
- Family: can be entered up to a 3-day date range
- Employee(s): can be entered up to a 3-day date range
- Health/Medical: can be entered up to a 3-day date range
Residents will still need to contact management to add permanent guests. It needs to be set up in this way to help prevent Airbnb operators from circumventing our required leasing procedures and recurring vendors from being added as permanent guests.